PROVIDING STRAIGHTFORWARD QUALITY AUTOMOTIVE CARE

Soutlands Autocentres has been established to offer customers quality workmanship, cost-effective solutions and delivery on-time. Our mission is to deliver a new level of transparent service and experience for customers in Stoke Hammond not usually familiar to the vehicle repair and maintenance industry.
All our workshops are fully equipped with the latest tools and hi-tech equipment, so vehicles are maintained to exacting manufacturer standards. We believe in providing customers with cost-effective automotive solutions and complete service transparency.
We invest in the latest technologies to bring you a high-level of service. Our offering includes convenient hassle-free online bookings for MOTs, vehicle servicing and easy to use ordering system for tyres.
Our workshop is equipped with the latest tools and hi-tech equipment, so vehicles are maintained to exacting manufacturer standards. We believe in providing customers with cost-effective automotive solutions and complete service transparency.

SERVICE PRINCIPLES

  • Our customers are very important to us and we ensure that their vehicles are cared for with the highest quality standards.
  • We conform with all regulatory requirements and the entire team is trained to meet those obligations without impacting on service levels
  • We utilise data, in-depth knowledge of the industry and clear understanding of the requirements to drive our actions
  • Quality is ingrained into our processes and is core to our business approach when we do our work
  • We work to optimal procedures from on-boarding of a vehicle repair all the way through to delivery to the customer, not stopping until the work is completed to a high standard at every stage
  • We are here to serve the needs of our customers by working as a team through a unified vision of service excellence
  • We continuously refine our processes to ensure our services are relevant to our customers and work is delivered to high standard every time
  • We make sure we employ and work with the most skilled teams to ensure requirements are always fulfilled
  • We maintain a high level of performance through continuous measurement and improvement across all service areas